Your Wellness Data Deserves the Highest Level of Protection.

At Umbra Health, we are passionately committed to safeguarding your personal health information with industry-leading security measures and transparent data practices, empowering you with complete control over your wellness journey.

Abstract image representing digital data privacy and security, with interlocking shields and flowing secure data streams.

Our Commitment to Your Privacy and Data Security

A Foundation of Trust for Your Health Journey

Umbra Health stands as a beacon of trust in your digital wellness journey. We understand the sensitive nature of health information, which is why we’ve built our platform on a foundation of stringent privacy and security principles. Our commitment extends beyond simple compliance; it's about fostering an environment where you feel secure and confident sharing your wellness data to achieve your health goals.

HIPAA-Compliant: We adhere to rigorous HIPAA standards for handling and storing all personal health information, ensuring your data meets the highest regulatory benchmarks.
No Data Sale: Your personal wellness data is never sold or shared with third parties for marketing purposes. Your information is yours alone.
Advanced Encryption: All user information is protected with state-of-the-art encryption and robust security protocols, safeguarding against unauthorized access.
User Control: You maintain clear and intuitive control over your data sharing preferences and privacy settings at all times.

For any questions or concerns regarding our privacy practices, please do not hesitate to contact our dedicated privacy team.

Contact Our Privacy Team

What Information We Collect and Why

We only collect information essential to providing you with personalized, effective wellness services and to continually improve your experience.

Personal Contact Information

This includes your name, email address, and phone number. This information is used for:

Account creation and management.
Sending essential service notifications and updates.
Facilitating direct communication for support.

Wellness Profile Data

Details such as your health goals, preferences, lifestyle choices, and assessment results. This data enables:

Delivery of highly personalized wellness recommendations.
Tailoring content to your specific health interests.
Tracking your progress and celebrating your milestones.

Platform Usage Data

Information about how you interact with our platform, such as pages visited, features used, and time spent. This helps us to:

Continuously enhance and optimize our services.
Identify popular content and areas for improvement.
Ensure a seamless and intuitive user experience.

Technical & Device Information

Includes browser type, IP address, operating system, and unique device identifiers. Collected to:

Ensure platform functionality and security.
Diagnose technical issues and provide support.
Protect your account from unauthorized access.

How We Use and Protect Your Information

Digital illustration of a vaulted, secure server room with glowing green data streams, representing robust data protection.

Your data is utilized solely to enhance your wellness journey and is shielded by unwavering security measures, never for sale.

We analyze your wellness data to create highly customized recommendations, articles, and product suggestions tailored precisely to your unique health goals and preferences, empowering you with actionable insights.

We use your contact information to send you important service updates, respond to your inquiries, and deliver the wellness content you've opted to receive, keeping you informed and connected.

By anonymously analyzing user interaction and trends, we continuously refine and enhance the Umbra Health platform, introducing new features and optimizing existing ones to serve you better.

Your data resides in secure, encrypted cloud environments protected by advanced firewalls, intrusion detection systems, and regular security audits. Access is strictly controlled and monitored to prevent any unauthorized disclosure.

Umbra Health explicitly commits to never selling your personal or wellness data to any third party, under any circumstances. Your privacy is paramount, and your trust is our most valuable asset.

Your Rights and Control Over Your Data

You are the owner of your data. Umbra Health provides robust tools and clear processes to exercise your rights, offering full transparency and control.

Access & View Your Data

Request or instantly download a comprehensive report of all personal data Umbra Health holds pertaining to your account.

Access Data

Correct Inaccuracies

Easily update or correct any personal or wellness information directly within your profile settings at any time.

Edit Profile

Request Data Deletion

Initiate the removal of your personal data and account closure. Our team processes these requests promptly and securely.

Delete My Data

Manage Communications

Control your communication preferences, opting in or out of newsletters, promotional emails, and service notifications.

Manage Preferences

Data Portability

Export your wellness data in a portable, machine-readable format, enabling you to transfer it to other services if you choose.

Export Data

Privacy Settings

Finely tune your privacy settings, from data sharing permissions to personalized content preferences, all within your control.

Adjust Settings

Third-Party Services and Data Sharing

Transparency is key. We thoughtfully integrate third-party services that enhance your experience while upholding the highest privacy standards, with no marketing data sharing.

Anonymous Analytics

We use services like Google Analytics to understand platform usage patterns, helping us to improve functionality. All data shared is aggregated and strictly anonymized.

Secure Payment Processing

For any paid services, transactions are handled by certified, PCI DSS compliant payment processors. Your financial details are never stored directly on our servers.

Email Communication

Our chosen email service providers are reputable and adhere to strict privacy agreements, ensuring your communications are sent securely and responsibly.

Optional Device Integration

You may choose to integrate with compatible wellness devices. Data sync is always permission-based, giving you full control over what is shared.

No Marketing Data Sharing

Crucially, we do not share any personal or wellness data with third parties for their independent marketing or advertising purposes.

Cookies and Website Tracking

We use cookies responsibly to ensure platform functionality, improve your experience, and understand how our services are used, always respecting your preferences.

Your Cookie Control Center

Cookies are small text files stored on your device that help us provide and improve our services. Umbra Health uses different types of cookies for specific, transparent purposes:

Essential Cookies: Necessary for core website functions like secure login, shopping cart maintenance, and basic site navigation. These cannot be opted out of.
Performance Cookies: Collect anonymous, aggregated data on how users interact with our site (e.g., page visits, bounce rates) to help us analyze and improve performance.
Personalization Cookies: Remember your preferences (like language or region) to provide a more tailored and engaging experience.

You have control over non-essential cookies. We also respect your browser's 'Do Not Track' signals where feasible. To manage your cookie preferences:

Manage Cookie Preferences

Policy Updates and Change Notifications

Our commitment to your privacy is ongoing. We will always inform you transparently about any significant changes to this Privacy Policy.

Timely Notifications

We will notify registered users via email and prominently display notices on our platform prior to any material changes taking effect, ensuring you are always aware.

Policy Archive & Review

Access our comprehensive archive of previous Privacy Policy versions. We provide ample time (at least 30 days) for review of updates before they are enacted.

Your Consent Matters

For any significant alterations to how we handle your sensitive wellness data, we will seek your explicit consent before applying those changes.

View Policy Archives

Privacy Questions and Concerns

Our dedicated privacy team and Data Protection Officer are available to address any questions, concerns, or requests regarding your data and privacy rights.

Prefer to reach out directly?

Email: [email protected]

Our Data Protection Officer reviews all inquiries promptly. Expect a response within 3-5 business days.